I am starting a company that provides exactly this service (https://rerobots.net/). We have not made any big announcements yet, but here are two cases we are targeting that might align with your interests:
physical robots in a well documented workspace to which users get remote access, but to which they (users) can never physically go themselves.
easy sharing of experimental robots from one lab to another, peer-to-peer, where the documentation depends on what users (peers) provide.
The main goal of #1 is to support reproducible research. The environments are “well documented”, i.e., you can build them yourself if you do not want to use the remote access service. The case of #1 includes both live interaction and non-interactive experiments. We have homing code that returns the robots to a set of known initial states at the end of each instantiation, which supports reproducibility.
The main goal of #2 is to facilitate remotely sharing of heterogeneous robots from research labs, something which has been re-invented by different groups over the past 20 years.